The Shift Right Field Kit  ·  The assembled model Mark Boyer

The Operating Model

Your diagnosis, your design and your first ninety days, assembled from the modules you have completed. Software defines the service, AI runs it, and human beings are why customers choose yours.

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Import a module export to fill the model.

Saved locally · never leaves this machine Back to the Field Kit
Worked exampleThis is a complete Operating Model, assembled from all six modules, for a fictional UK managed service provider. Every number below was produced by the kit from the data in those modules. Nothing here is saved to your machine.

Two different saves. Download a copy gives you a data file to reopen, move between machines or share. Save as PDF gives you the finished document for a board.